Consumer Protection Law

Disputes that clients may face in connection with consumer protection are usually complicated and may result in cross-border liabilities. Bozoğlu – İzgi provides legal support to its national and international clients in the area of Consumer Law in a manner that extends to legal consultancy and dispute resolution activities. Bozoğlu – İzgi represents its clients as their attorney before Consumer Arbitration Committee and Consumer Courts in case those clients are engaged in pharmaceutical, food, cosmetic and insurance sectors.
Some of the services offered by Bozoğlu – İzgi in Consumer Law:

✓ Drafting and supervision of contracts for the sales of goods and services as well as similar agreements in line with applicable regulations,
✓ Product liability,
✓ Guarantee and compensation liability,
✓ Management of consumer complaints and claims,
✓ Governance of relations with consumers
✓ Ensuring full compliance with the Consumer Act and the entire legislation intended to protect the consumer